Fireside Chat interview: eCommerce in the Metaverse The Metaverse is a universal and highly immersive virtual world where people can work, play, shop and socialise. Many think that NFTs will be one of the core components of experiencing the Metaverse. But what if your account gets hacked, and your digital assets are stolen? Cyber hygiene needs to be of the utmost importance to prevent hacks. How can those involved in the Metaverse best guard against scams and spear-phishing attacks? Why is digital identity verification necessary and how will identity technology open up eCommerce in the Metaverse? Amelie Arras, Marketing Director, Zumo Money David Karney, Head of Digital Assets, Worldline Global

With growing popularity and interest in digital currencies and blockchain technology in recent years, Distributed Ledger Technology (DLT) makes it possible to create highly secure and reliable platforms to transfer assets and perform business transactions. The Bank for International Settlements (BIS) reports that as of 2021, 60% of central banks were experimenting and conducting their own proof of concepts with DLT technology to enable a Central Bank Digital Currency (CBDC). DLT-based CBDCs can be used to settle payments and other financial transactions in real-time, 24x7, and also meets the highest security requirements in the market from both a reliability as well as a data confidentiality perspective. What is the impact of blockchain on eCommerce? How will geopolitics affect progress in open banking and digital currencies? What is the impact of EU digital ID wallets on banks and financial institutions? How are financial institutions working with regulators and industry bodies to ensure that digital currencies are a secure method of eCommerce and banking? David Hunter, Chairman of the Board of Directors, The Payments Association With: Emma Landriault, Vice President Coin Systems, Onyx, Onyx by J.P.Morgan

#21questions is a series of 3mins short and snappy interviews with our upcoming EPay Europe contributors. Hear our experts views on companies to watch out for, epay trends and biggest challenges facing the fintech industry. Download our event app and watch all series.

Afternoon Keynote Address: Payment Trends and the Future As an industry, “seamless customer journey”, “alternative payment methods” and “local acquiring” are buzzwords, or rather, buzz-phrases we’ve been talking about for a while now. But what’s next? In this talk, we discuss the key payment trends shaping the way we purchase and sell – and how businesses of all shapes and sizes must get on board if they are to drive growth, elevate the customer experience and, ultimately, get the best ROI. And it’s not just merchants looking to maximise revenue. There’s a huge demand for embedded payments among software firms, in an industry set to grow by over 40% to reach £95billion this year. With the massive acceleration of ecomm and contactless payments, now is the time to do less talking and more doing. Nikhita Hyett, Managing Director – Europe, BlueSnap

#21questions is a series of 3mins short and snappy interviews with our upcoming EPay Europe contributors. Hear our experts views on companies to watch out for, epay trends and biggest challenges facing the fintech industry. Download our event app and watch all series.

As consumers move seamlessly between devices for an increasing array of daily functions, organizations must ensure they take a holistic approach to authentication and fraud prevention that spans across mobile and online. Understand the safeguards which you should implement using a digital identity-based approach to combat the rising payment card fraud statistics and establish maximum trust with your customers. Ho Chang, CEO, BioID